Convert Your T-Hangar Subscription to Lifetime
Follow these three steps to convert your T-Hangar subscription to lifetime. These steps apply to monthly and annual subscriptions. Your subscription continues to renew until you turn off renewal in step 3.
1. Complete your lifetime purchase
Section titled “1. Complete your lifetime purchase”Open the purchase link provided to you. Complete your lifetime purchase on the payment page. If you do not have a link, contact BetterPlane support.
2. Confirm your lifetime access
Section titled “2. Confirm your lifetime access”Return to the BetterPlane account and hangar used for your subscription. Open Hangar Settings → Subscription Details. Check for Lifetime subscription. It may take a moment for your access to update after payment.
Lifetime access has not appeared
- Return to the Hangar screen.
- Pull down to refresh.
- Check Hangar Settings → Subscription Details again.
If lifetime access still does not appear, contact BetterPlane support.
3. Turn off subscription renewal
Section titled “3. Turn off subscription renewal”Canceling your subscription renewal does not remove your lifetime access. If you already turned off renewal, you can skip this step.
Choose where you purchased your subscription:
- Open BetterPlane on your iPhone or iPad.
- Open Hangar Settings → Subscription Details → View Customer Center.
- Follow the options to cancel your subscription through Apple.
- Complete Apple’s cancellation confirmation.
If Customer Center does not show your subscription, use the direct Apple instructions below.
Cancel directly through Apple instead
- Open Manage Apple subscriptions.
- Sign in with the Apple Account used for your subscription purchase, if prompted.
- Select BetterPlane.
- Select Cancel Subscription.
- Complete the confirmation instructions.
You can also find this in your device’s Settings → your name → Subscriptions.
How do I know Apple renewal is off?
If Apple shows no cancellation button or displays an expiration message in red, the subscription is already canceled. That expiration applies to your subscription, not your lifetime access.
If BetterPlane is missing, check the Apple Account on your original receipt. BetterPlane support cannot turn off Apple renewal for you. See Apple’s cancellation guide for more help.
- Open BetterPlane on your Android device.
- Open Hangar Settings → Subscription Details → View Customer Center.
- Follow the options to cancel your subscription through Google Play.
- Complete Google Play’s cancellation confirmation.
If Customer Center does not show your subscription, use the direct Google Play instructions below.
Cancel directly through Google Play instead
- Open Manage Google Play subscriptions.
- Sign in with the Google Account used for your subscription purchase, if prompted.
- Select BetterPlane or its Manage option.
- Select Cancel subscription.
- Complete the confirmation instructions.
How do I know Google Play renewal is off?
Check your BetterPlane subscription in Google Play after cancellation. A canceled subscription may offer Resubscribe. Your subscription can remain active until its paid period ends. Your lifetime access continues after that date.
If BetterPlane is missing, check the Google Account used for your subscription purchase. See Google Play’s cancellation guide for more help.
- Open BetterPlane.
- Open Hangar Settings → Subscription Details → View Customer Center.
- Cancel your subscription on the Paddle billing page that opens.
The Paddle billing page does not open
Use the subscription link in the email that Paddle sent you. If you cannot find that email, contact BetterPlane support.
I cannot find View Customer Center
Sign in to BetterPlane with the account that purchased the subscription. The button is available to the subscription owner with the Officer role. If the button or subscription is missing, use the direct instructions in your purchase tab above.
You are done when lifetime access is active and subscription renewal is off.
For help with your conversion, contact BetterPlane support.